Bug #3995

Commercial Support from Sunstone does not close tickets

Added by Tino Vázquez almost 6 years ago. Updated almost 6 years ago.

Status:ClosedStart date:09/21/2015
Priority:NormalDue date:
Assignee:Carlos Martín% Done:

0%

Category:Sunstone
Target version:Release 4.14
Resolution:wontfix Pull request:
Affected Versions:Development

Description

Leaves them open even if the user checks the please consider this ticket as solved checkbox


Related issues

Duplicated by Bug #3996: Sunstone zendesk support does not close tickets Closed 09/23/2015

History

#1 Updated by Tino Vázquez almost 6 years ago

  • Category changed from Scheduler to Sunstone

#2 Updated by Carlos Martín almost 6 years ago

  • Duplicated by Bug #3996: Sunstone zendesk support does not close tickets added

#3 Updated by Carlos Martín almost 6 years ago

  • Assignee set to Carlos Martín
  • Target version changed from Release 5.0 to Release 4.14

#4 Updated by Carlos Martín almost 6 years ago

  • Status changed from New to Closed
  • Resolution set to wontfix

This bug only happens with administrator accounts. For customer accounts tickets are closed correctly.

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